Privacy Policy

Last Updated On 22-Jul-2026 Effective Date 22-Jul-2026

This Privacy Policy describes the policies of SoulCore, LLC, 12411 Hoover Road, Carmel, IN 46032, United States of America (the), email: info@soulcore.com on the collection, use and disclosure of your information that we collect when you use our website (https://soulcore.com/). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time and will post the revised Privacy Policy on the Service. The revised Policy will be effective as of the date it is posted on the Service. Where changes are material, we will provide reasonable advance notice before they take effect. Your continued access or use of the Service after a revised Policy takes effect will constitute your acceptance of it. We therefore recommend that you periodically review this page.

Information We Collect:

We will collect and process the following personal information about you:

Name Email Address Payment Info

How We Collect Your Information:

We collect/receive information about you in the following manner:

When a user fills up the registration form or otherwise submits personal information Interacts with the website From public sources

How We Use Your Information:

We will use the information that we collect about you for the following purposes:

Marketing/ Promotional Creating user account Processing payment Targeted advertising Manage customer order Manage user account

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

How We Share Your Information:

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

Ad service Marketing agencies Analytics Payment recovery services Data collection & process

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

Retention Of Your Information:

We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@soulcore.com. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Your U.S. State Privacy Rights:

Several U.S. states have enacted comprehensive consumer privacy laws. If you are a resident of a state that grants these rights, including our home state of Indiana under the Indiana Consumer Data Protection Act (effective January 1, 2026), you may have some or all of the rights described below. The specific rights available to you depend on the laws of your state.

Depending on your state of residence, you may have the right to:

Confirm whether we are processing your personal information and access that information. Correct inaccuracies in the personal information we hold about you. Request deletion of the personal information we have collected from you. Obtain a portable copy of the personal information you previously provided to us, in a usable format. Opt out of the sale of your personal information. Opt out of the processing of your personal information for targeted advertising. Opt out of profiling that produces legal or similarly significant effects about you. Limit the use and disclosure of sensitive personal information, where applicable. Be free from discrimination or retaliation for exercising any of these rights. We will not deny you services, charge you a different price, or provide you a different level of service because you exercised a privacy right.

Sensitive Information

We do not sell sensitive personal information. Where required by law, including in Indiana, we will obtain your consent before processing sensitive personal information about you.

Targeted Advertising and “Sale” of Information

We use certain third-party advertising and analytics services that may qualify as “targeted advertising” or a “sale” or “sharing” of personal information under some state laws. You may opt out of this activity at any time by contacting us using the details below. Where your browser or device sends a recognized opt-out preference signal, such as the Global Privacy Control (GPC), we will treat it as a valid request to opt out of targeted advertising and the sale or sharing of personal information for that browser or device.

For California Residents

If you are a California resident, you may also request the categories of personal information we have collected, the sources of that information, the business purpose for collecting it, and the categories of third parties with whom we share it. California law additionally gives you the right to opt out of the sale or sharing of your personal information and to direct us to limit the use of your sensitive personal information. We do not sell the personal information of consumers we know to be under 16 years of age.

How to Exercise Your Rights

To submit a request, contact us at info@soulcore.com.

We will need to verify your identity before acting on your request, which may require you to confirm information already associated with your account. You may use an authorized agent to submit a request on your behalf; we may ask the agent to provide proof of authorization and may ask you to verify your identity directly.

We will respond to your request within the timeframe required by your state’s law, generally within 45 days. We may extend this period where permitted, and we will notify you if we need additional time.

Right to Appeal

If we decline to act on your request, you may appeal that decision by contacting us at info@soulcore.com with the subject line “Privacy Request Appeal.” We will respond to your appeal within the timeframe required by applicable law. If we deny your appeal, you may contact your state Attorney General to submit a complaint.

Cookies Etc.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Security:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Grievance / Data Protection Officer:

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at SoulCore, LLC, 12411 Hoover Road, Carmel, email: info@soulcore.com. We will address your concerns in accordance with applicable law.